Aviation Field Support Specialist

Textron Aviation; Nebraska; On-site; USD 62,000 - 124,000; Full time

Job summary

Textron Aviation is seeking a Field Support Representative (Props) to provide technical advice and service assistance to customers and Authorized Service Facilities across designated regions. The role centers on being the first line of contact, maintaining goodwill, and advocating for customers with Textron Aviation products.

The position requires willingness to relocate to Kansas, Nebraska, Oklahoma, Arkansas, Iowa, Missouri, or Colorado.

Qualifications

• Bachelor’s degree required or 3 years of relative aircraft maintenance experience with A&P license.
• 3 years of relative aircraft maintenance experience with a 2-year technical degree required.
• Minimum 5 years of aircraft structural repair, customer support, or related aircraft maintenance experience required.

Responsibilities

• Identify field issues and document maintainability and/or reliability issues for product improvement.
• Prepare documentation to inform management of fleet issues and potential financial impact.
• Provide technical support to owners and operators, liaising with Product Support personnel as required.
• Develop knowledge of Textron Aviation products and attend maintenance training regularly.
• Travel to customer sites and support facilities as needed, including trade shows and events.

Skills

Aircraft maintenance

Customer service

Education

Bachelor’s degree

A&P license

2-year technical degree

Pilot's license

Job description

Textron Aviation is seeking a Field Support Representative (Props) to provide technical advice and service assistance to customers and Authorized Service Facilities across designated regions. The role centers on being the first line of contact, maintaining goodwill, and advocating for customers with Textron Aviation products.

The position requires willingness to relocate to Kansas, Nebraska, Oklahoma, Arkansas, Iowa, Missouri, or Colorado.