Regional Aviation Field Support Specialist

Textron Aviation; Oklahoma; On-site; USD 62,000 - 124,000; Full time

Job summary

Textron Aviation seeks a Field Support Representative (Props) to provide technical advice and service assistance to customers across assigned regions. You’ll be the primary contact, advocating for customers and coordinating with service facilities to ensure aviation reliability.

Based in the US with mobility to Kansas, Nebraska, Oklahoma and nearby states, you will address a range of issues, participate in training, and support sales and service teams while maintaining customer goodwill.

Qualifications

• Bachelor’s degree required or equivalent.
• 3 years of relative aircraft maintenance experience; A&P license required.
• Minimum 5 years of aircraft structural repair or related maintenance experience.

Responsibilities

• Identify field issues and document maintainability or reliability concerns.
• Prepare documentation on fleet issues and potential impact.
• Liaise with service personnel to obtain information for tech issues.
• Travel to customers and coordinate with service facilities for training.
• Support warranty questions and service programs, CAMP/CESCOM.
• Build relationships with regional customers and participate in events.
• Assist sales and service teams with technical support as needed.

Skills

Strong organizational abilities

Computer skills

Valid Driver’s License

Travel worldwide

Self-motivated

Education

Bachelor’s degree

2-year technical degree

A&P license

Job description

Textron Aviation seeks a Field Support Representative (Props) to provide technical advice and service assistance to customers across assigned regions. You’ll be the primary contact, advocating for customers and coordinating with service facilities to ensure aviation reliability.

Based in the US with mobility to Kansas, Nebraska, Oklahoma and nearby states, you will address a range of issues, participate in training, and support sales and service teams while maintaining customer goodwill.