Aviation E-Learning - Mid-Market Account Growth Pro

Sales Talent, Inc.

United States

On-site

USD 120,000 - 270,000

Full time

4 days ago

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Benefits offered by this job

Full benefits

Job summary

Sales Talent, Inc. is partnering with a leading provider of compliance-based eLearning solutions in the aviation industry to recruit a seasoned Account Manager / Customer Success professional for the U.S. East region.

You will own a book of ~75 mid-market accounts, drive renewals and expansions, and lead relationships with senior stakeholders post-sale. Ideal candidates have 5-7+ years in revenue-facing roles, a background in subscription/SaaS models, and a willingness to travel 20–30% as part

Qualifications

5-7+ years in account management, customer success, or revenue-facing roles.
Experience managing a portfolio of accounts.
Background in subscription, SaaS-style, or recurring revenue models.
Strong executive presence with ability to engage senior stakeholders.
Comfortable in evolving environments with developing processes and structure.
Curious, proactive, and energized by building and improving systems.
Willingness to travel (~20-30%).

Responsibilities

Manage and grow a book of ~75 mid-market accounts ($10K-$100K ACV).
Drive net revenue retention through renewals, expansion, and contract optimization.
Lead customer relationships post-sale, partnering with technical specialists and support.
Execute account planning, forecasting, and customer engagement cadence (QBRs, renewals).
Transition customers to multi-year, per-user subscription contracts.
Collaborate cross-functionally with sales, finance, product, and support teams.