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Job summary
A leading provider of eLearning solutions in the aviation industry is seeking an experienced account manager to oversee approximately 75 mid-market accounts. The role focuses on driving customer retention through renewals and delivering exceptional customer success. Ideal candidates should have 5–7+ years in account management or customer-facing roles, with experience in subscription models being preferred. This position offers a competitive salary of $120K base plus $150K OTE and full benefits.
Qualifications
5–7+ years in account management or customer success roles.
Experience managing a portfolio of mid-market accounts.
Strong executive presence and ability to engage stakeholders.
Responsibilities
Manage and grow approximately 75 mid-market accounts.
Drive net revenue retention through renewals and expansion.
Lead customer relationships post-sale and manage account planning.
Skills
Account management
Customer success
Renewals and expansion
Cross-functional collaboration
Executive presence
Job description
A leading provider of eLearning solutions in the aviation industry is seeking an experienced account manager to oversee approximately 75 mid-market accounts. The role focuses on driving customer retention through renewals and delivering exceptional customer success. Ideal candidates should have 5–7+ years in account management or customer-facing roles, with experience in subscription models being preferred. This position offers a competitive salary of $120K base plus $150K OTE and full benefits.