Aviation Training Account Executive: Customer Success

CAE Simuflite; Las Vegas (NV); On-site; USD 60,000 - 100,000; Full time

Job summary

CAE, the world leader in aviation training, seeks an Account Executive to join our sales team in a dynamic aviation environment. The AE will own revenue bookings within the territory, coordinate with Operations, Key Accounts, and Inside Sales, and act as the client’s trusted training advisor while ensuring top-tier customer service and CRM accuracy.

Ideal candidates have 2–5 years of related experience, strong communication and negotiation skills, and familiarity with FAR Part 91/135.

Qualifications

• Bachelor's degree preferred.
• 2–5 years job-related experience.
• Strong interpersonal and communication skills.
• Familiarity with FAR Part 91 and 135 preferred.
• Frequent customer contact by phone and email.
• Pilot's license preferred but not required.
• Solid negotiation and listening skills.
• Experience with corporate flight departments and/or charter operators preferred.

Responsibilities

• Accountable for all revenue bookings within the assigned territory, coordinating with Operations, Key Accounts, and Inside Sales.
• Respond quickly to customer requests to book revenue and ensure accurate CRM updates.
• Build and maintain client relationships, acting as a trusted training advisor for decision makers.
• Resolve customer concerns; provide first-line responses pre- and post-training and advocate company-wide solutions.
• Ensure all reporting and CRM entry is accurate and timely.

Skills

Interpersonal skills

Communication skills

Customer service

Negotiation

Listening skills

Verbal and written communication

Education

Bachelor's Degree Preferred

Job description

CAE, the world leader in aviation training, seeks an Account Executive to join our sales team in a dynamic aviation environment. The AE will own revenue bookings within the territory, coordinate with Operations, Key Accounts, and Inside Sales, and act as the client’s trusted training advisor while ensuring top-tier customer service and CRM accuracy.

Ideal candidates have 2–5 years of related experience, strong communication and negotiation skills, and familiarity with FAR Part 91/135.