Aviation Customer Service Supervisor — Lead & Grow Team

Piedmont Airlines; Myrtle Beach (SC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Family travel on American Airlines net

Medical and dental available

Job summary

Piedmont Airlines seeks a Customer Service Supervisor to lead the department, ensuring on-time performance and high-quality customer service. You will coach staff, enforce policies, and coordinate with management to align with corporate goals.

The role requires strong organizational skills, multitasking ability, and experience in airline operations. A flexible schedule and proficiency with MS Office are expected. Training and career growth opportunities are available.

Qualifications

• Excellent organizational skills and ability to multitask.
• Ability to work with all levels of management.
• Bachelor's degree in Aviation, Business, or related field.
• Knowledge of QIK preferred.

Responsibilities

• Coach and develop team members.
• Manage department operations per policies.
• Produce daily/weekly/monthly reports.
• Maintain on-time performance and quality customer service.
• Drive motorized equipment.
• Provide support during employee absences.
• Handle staffing and scheduling.

Skills

Organizational skills

Multitasking

Interpersonal with management

Conflict defusal

MS Office

Internal controls

Flexible schedule

Airline management experience

Education

Bachelor's Degree in Aviation, Business, or related field

Tools

QIK

Job description

Piedmont Airlines seeks a Customer Service Supervisor to lead the department, ensuring on-time performance and high-quality customer service. You will coach staff, enforce policies, and coordinate with management to align with corporate goals.

The role requires strong organizational skills, multitasking ability, and experience in airline operations. A flexible schedule and proficiency with MS Office are expected. Training and career growth opportunities are available.