Aviation Customer Service Supervisor: Lead & Grow

Southern Arkansas University; Piedmont (CA); On-site; USD 20,741 - 29,540; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Family travel on American Airlines network

Medical and dental benefits

Job summary

A leading airline company is seeking a Customer Service Supervisor in Piedmont, California. The role involves managing operational activities, providing team coaching, and ensuring excellent customer service. Ideal candidates will have strong organizational and multitasking abilities, with a Bachelor’s degree preferred. The position requires flexibility and offers a starting rate of $18.25 per hour along with a comprehensive benefits package.

Qualifications

• Excellent organizational skills and ability to multi-task.
• Ability to work independently, set and meet own deadlines.
• Ability to work well with all levels of management and support staff.
• Able to defuse conflicts among team members.

Responsibilities

• Coach and provide career development to the team.
• Correct non-compliant behavior and impose disciplinary action as required.
• Manage the operational activities of the department in accordance with established policies and procedures.
• Supervise, direct, and monitor personnel in the completion of their duties.

Skills

Excellent organizational skills

Ability to multitask

Ability to work independently

Conflict resolution skills

Familiarity with Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Job description

A leading airline company is seeking a Customer Service Supervisor in Piedmont, California. The role involves managing operational activities, providing team coaching, and ensuring excellent customer service. Ideal candidates will have strong organizational and multitasking abilities, with a Bachelor’s degree preferred. The position requires flexibility and offers a starting rate of $18.25 per hour along with a comprehensive benefits package.