Aviation Customer Service Supervisor - Lead & Develop Team

Southern Arkansas University; United States; On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines network

Medical and dental available

Job summary

A leading regional airline is seeking a motivated Customer Service Supervisor to manage the operational activities of the department. The ideal candidate will have excellent organizational skills, the ability to multitask, and strong leadership capabilities. Responsibilities include coaching the team, managing operations, and ensuring high-quality customer service. This position offers a competitive hourly wage of $19.50 with opportunities for advancement and benefits including paid training and vacation.

Qualifications

• Excellent organizational skills and ability to multi-task.
• Ability to work well with all levels of management.
• Ability to work a flexible schedule.

Responsibilities

• Coach and provide career development to team members.
• Manage operational activities of the department.
• Supervise personnel to ensure on-time performance.

Skills

Excellent organizational skills

Ability to multi-task

Work independently

Conflict resolution skills

Familiarity with Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

Microsoft Office Suite

QIK

Job description

A leading regional airline is seeking a motivated Customer Service Supervisor to manage the operational activities of the department. The ideal candidate will have excellent organizational skills, the ability to multitask, and strong leadership capabilities. Responsibilities include coaching the team, managing operations, and ensuring high-quality customer service. This position offers a competitive hourly wage of $19.50 with opportunities for advancement and benefits including paid training and vacation.