Aviation Customer Service Supervisor - Cross-Functional

Southern Arkansas University; Piedmont (CA); On-site; USD 23,173 - 33,004; Part time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on American Airlines network

Job summary

A leading airline company in the United States is seeking a part-time Customer Service Supervisor to manage operational activities and provide excellent service to customers. The ideal candidate will possess strong organizational skills, the ability to multitask, and experience in conflict resolution. Responsibilities include coaching staff, administrative reporting, and ensuring on-time performance. Benefits include paid training and competitive compensation at $20.39/hour.

Qualifications

• Prior experience with internal controls processes for accountable items.
• Ability to work a flexible schedule.
• Extensive knowledge of basic airport procedures.

Responsibilities

• Manage the operational activities of the department according to policies.
• Coach team members and provide career development.
• Ensure on-time performance and quality customer service.

Skills

Excellent organizational skills

Ability to multitask

Ability to work independently

Conflict resolution skills

Familiarity with Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK software

Job description

A leading airline company in the United States is seeking a part-time Customer Service Supervisor to manage operational activities and provide excellent service to customers. The ideal candidate will possess strong organizational skills, the ability to multitask, and experience in conflict resolution. Responsibilities include coaching staff, administrative reporting, and ensuring on-time performance. Benefits include paid training and competitive compensation at $20.39/hour.