Aviation Customer Service Supervisor | Lead & Develop Team

Wayne State University; Piedmont (VA); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on the American Airlines network

Medical and dental available

Job summary

A leading airline company is seeking a motivated Customer Service Supervisor to manage operational activities and lead a team. The ideal candidate possesses excellent organizational skills and the ability to multitask. Preferred qualifications include a bachelor’s degree in aviation or business, along with familiarity with airport procedures. The role is physically demanding and requires a flexible schedule, including weekends and holidays. A benefit package including paid training and travel perks is offered.

Qualifications

• Excellent organizational skills and ability to multi-task.
• Able to defuse conflicts among team members.
• Ability to work a flexible schedule.

Responsibilities

• Manage operational activities of the department according to policies.
• Coach and provide career development to team members.
• Maximize operational performance for the station.

Skills

Excellent organizational skills

Ability to multi-task

Ability to work with all levels of management

Conflict resolution skills

Familiarity with Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

Microsoft Office Suite

Job description

A leading airline company is seeking a motivated Customer Service Supervisor to manage operational activities and lead a team. The ideal candidate possesses excellent organizational skills and the ability to multitask. Preferred qualifications include a bachelor’s degree in aviation or business, along with familiarity with airport procedures. The role is physically demanding and requires a flexible schedule, including weekends and holidays. A benefit package including paid training and travel perks is offered.