Aviation Customer Service Supervisor - Lead & Develop Team

Austin Community College; United States; On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on the American Airlines network

Medical and dental available

Job summary

A leading airline company in the United States is seeking a Customer Service Supervisor to manage the operational activities of their department. The successful candidate will demonstrate excellent organizational skills, the ability to multitask, and will report to the General Manager. This role includes coaching team members and ensuring quality customer service, along with a flexible working schedule that may include weekends and holidays.

Qualifications

• Excellent organizational skills and ability to multi-task.
• Ability to work independently and meet deadlines.
• Ability to work well with all levels of management.

Responsibilities

• Coach and provide career development to the team.
• Manage operational activities of the department.
• Supervise personnel in completing their duties.

Skills

Organizational skills

Multitasking

Conflict resolution

Microsoft Office Suite

Flexible scheduling

Education

Bachelor’s Degree in Aviation, Business, or related field

Job description

A leading airline company in the United States is seeking a Customer Service Supervisor to manage the operational activities of their department. The successful candidate will demonstrate excellent organizational skills, the ability to multitask, and will report to the General Manager. This role includes coaching team members and ensuring quality customer service, along with a flexible working schedule that may include weekends and holidays.