Aviation Customer Service Supervisor – Lead & Grow

Austin Community College; Charlotte (NC); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on the American Airlines network

Medical and dental benefits

Job summary

A major airline company in Charlotte, NC is seeking a Customer Service Supervisor to manage operational activities and ensure high-quality service. The role requires excellent organizational skills and the ability to multitask. Candidates should have a Bachelor's Degree in Aviation, Business, or a related field. The position offers a starting rate of $19/hour, paid training, and other benefits including 401(k) and vacation time.

Qualifications

• Prior experience with internal controls processes for accountable items.
• Ability to work a flexible schedule.

Responsibilities

• Coach and develop team members.
• Manage operational activities and ensure compliance.
• Maximize operational performance and solve problems.
• Administrative duties including reports.

Skills

Excellent organizational skills

Ability to multitask

Ability to work independently

Conflict resolution skills

Familiarity with Microsoft Office Suite

Flexibility in schedule

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Job description

A major airline company in Charlotte, NC is seeking a Customer Service Supervisor to manage operational activities and ensure high-quality service. The role requires excellent organizational skills and the ability to multitask. Candidates should have a Bachelor's Degree in Aviation, Business, or a related field. The position offers a starting rate of $19/hour, paid training, and other benefits including 401(k) and vacation time.