Aviation CSR & Operations Specialist

ALLFLIGHT CORPORATION; Kent (WA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) Plan with company match

Job summary

ALLFLIGHT CORPORATION is seeking a Customer Service Representative to support repair and rebuild programs, release Work Orders to the shop, and track completion and deliveries. You will coordinate with vendors for RO releases and manage POs for shop materials, while maintaining the master schedule to meet customer demand.

The role requires strong data-mining, ERP experience, and excellent communication. This is an in-office position in Kent, WA with full-time hours and competitive hourly pay.

Qualifications

• Associate degree in Business, Aviation, or Supply Chain, or 3+ years in a related role.
• Strong data mining and reporting in ERP environments.
• Experience with Microsoft Office (Windows, Teams, Outlook).
• Excellent interpersonal and problem-solving skills.
• Detail-oriented and capable of multitasking in a fast-paced setting.

Responsibilities

• Release Work Orders (WO) to the shop based on customer and schedule requirements.
• Track WOs for delivery dates and keep customers updated.
• Release and track Repair Orders (ROs) with outside vendors.
• Release and track Purchase Orders (POs) for shop materials.
• Maintain Master Schedule based on shop capabilities and customer demand.
• Ensure all transactions are initiated and completed in the ERP system.
• Work with a variety of software, hardware, and ERP applications.
• Data mine system data for reports and leverage data to identify improvements.

Skills

Data analysis

Interpersonal communication

Problem solving

Organizational skills

Team collaboration

Education

Associate degree in Business, Aviation, or Supply Chain

Tools

Microsoft Office

ERP systems

Pentagon

Job description

ALLFLIGHT CORPORATION is seeking a Customer Service Representative to support repair and rebuild programs, release Work Orders to the shop, and track completion and deliveries. You will coordinate with vendors for RO releases and manage POs for shop materials, while maintaining the master schedule to meet customer demand.

The role requires strong data-mining, ERP experience, and excellent communication. This is an in-office position in Kent, WA with full-time hours and competitive hourly pay.