Aviation CSR – Private & Corporate Flight Support

Modern Aviation; Englewood (CO); On-site; USD 29,000 - 32,000; Full time

Job summary

Modern Aviation is seeking a Customer Service Representative (CSR) to act as the first contact for private and corporate aviation customers. You will coordinate services, greet passengers and flight crews, and ensure a seamless, personalized experience in a fast-paced environment.

Responsibilities include arranging hotels, catering, ground transportation, fuel, hangar storage, and other operations, while educating customers about services and promotions and supporting on-time departures with

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license is required.
• Must be at least 18 years old.
• Open availability including evenings, weekends, and holidays.
• Excellent verbal and written communication skills.
• Intermediate MS Office skills.

Responsibilities

• Deliver proactive, personalized service to aviation clientele.
• Meet, greet, and assist passengers and flight crews.
• Coordinate services such as fuel, hangar storage, and other operations.
• Track flights and ensure timely service delivery.
• Input trip details into scheduling software and update customer information.
• Maintain lobby appearance and stocked amenities.

Skills

Verbal communication

Written communication

Multitasking

Organization

Decision making

Negotiation

Sales skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Modern Aviation is seeking a Customer Service Representative (CSR) to act as the first contact for private and corporate aviation customers. You will coordinate services, greet passengers and flight crews, and ensure a seamless, personalized experience in a fast-paced environment.

Responsibilities include arranging hotels, catering, ground transportation, fuel, hangar storage, and other operations, while educating customers about services and promotions and supporting on-time departures with