AV Operations Leader: Budget, Field & Tech Services

AVI-SPL, Inc.; Woodinville (WA); On-site; USD 135,000 - 161,000; Full time

Benefits offered by this job

Medical benefits (vision and dental)

Paid holidays, sick days, and personal

Training and professional development

Job summary

AVI-SPL, Inc. is seeking an Operations Manager to lead technical and financial operations for project design, integration and service of audiovisual systems in the United States.

The role includes supervising engineering, CAD, programming, field engineering, shop activities, and sub-contracted work to support installation projects. You will oversee internal activities, mentor technicians, manage budgets, and ensure projects meet client expectations while maintaining schedules and documentation.

Qualifications

• Minimum of a high school diploma or equivalent.
• Minimum 4 years of Management experience in similar or related field.
• Demonstrated knowledge interpreting and managing reports (WIP).
• Excellent PC skills, proficient in Microsoft applications including Microsoft Project.
• Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards.

Responsibilities

• Oversee budget for technical services department and make recommendations to General Manager for department needs.
• Manage internal activities to support client expectations.
• Mentor Level I, II and III technicians in absence of Installation Manager.
• Ensure that labor expenditures do not exceed department budget.
• Coordinate with Installation Manager as needed to secure necessary headcount for installation jobs.
• Manage internal activities that support client training.
• Facilitate field testing of integrated systems and train clients on how to adequately use the product.
• Act as the customer liaison in absence of Project Manager.
• Create and maintain project related documentation in accordance with company guidelines.
• Maintain scheduling and resources for the department.

Skills

Management experience

Budget oversight

Mentoring technicians

Client liaison

Education

High school diploma

Bachelor’s degree in Accounting/Finance/Business

CTS General certification

Tools

Microsoft Project

Microsoft Office

Job description

AVI-SPL, Inc. is seeking an Operations Manager to lead technical and financial operations for project design, integration and service of audiovisual systems in the United States.

The role includes supervising engineering, CAD, programming, field engineering, shop activities, and sub-contracted work to support installation projects. You will oversee internal activities, mentor technicians, manage budgets, and ensure projects meet client expectations while maintaining schedules and documentation.