Operations Manager

AVI-SPL, Inc.

Woodinville (WA)

On-site

USD 135,000 - 161,000

Full time

4 days ago

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Benefits offered by this job

Medical benefits (vision and dental)

Paid holidays, sick days, and personal

Training and professional development

Job summary

AVI-SPL, Inc. is seeking an Operations Manager to lead technical and financial operations for project design, integration and service of audiovisual systems in the United States.

The role includes supervising engineering, CAD, programming, field engineering, shop activities, and sub-contracted work to support installation projects. You will oversee internal activities, mentor technicians, manage budgets, and ensure projects meet client expectations while maintaining schedules and documentation.

Qualifications

Minimum of a high school diploma or equivalent.
Minimum 4 years of Management experience in similar or related field.
Demonstrated knowledge interpreting and managing reports (WIP).
Excellent PC skills, proficient in Microsoft applications including Microsoft Project.
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards.

Responsibilities

Oversee budget for technical services department and make recommendations to General Manager for department needs.
Manage internal activities to support client expectations.
Mentor Level I, II and III technicians in absence of Installation Manager.
Ensure that labor expenditures do not exceed department budget.
Coordinate with Installation Manager as needed to secure necessary headcount for installation jobs.
Manage internal activities that support client training.
Facilitate field testing of integrated systems and train clients on how to adequately use the product.
Act as the customer liaison in absence of Project Manager.
Create and maintain project related documentation in accordance with company guidelines.
Maintain scheduling and resources for the department.

Skills

Management experience

Budget oversight

Mentoring technicians

Client liaison

Education

High school diploma

Bachelor’s degree in Accounting/Finance/Business

CTS General certification

Tools

Microsoft Project

Microsoft Office

Job description

The Operations Manager will effectively manage technical and financial operations for the project design, integration and service of audiovisual systems. Additionally, the Operations Manager will oversee internal activities including all engineering, CAD, programming, field engineering, shop activities, installation and repair services, on-going engineering project support, and project sign off. The Operations Manager will also supervise external activities including all outsourced or sub-contract work in support of project installation activities

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU'LL DO

Day-to-Day Responsibilities:

Oversee budget for technical services department and make recommendations to General Manager for department needs
Manage internal activities to support client expectations
Mentor Level I, II and III technicians in absence of Installation Manager
Ensure that labor expenditures do not exceed department budget
Coordinate with Installation Manager as needed to secure necessary headcount for installation jobs
Manage internal activities that support client training
Facilitate field testing of integrated systems and train clients on how to adequately use the product
Act as the customer liaison in absence of Project Manager
Create and maintain project related documentation in accordance with company guidelines
Maintain scheduling and resources for the department

WHAT WE'RE LOOKING FOR

Must Haves:

Minimum of a high school diploma or equivalent is required.
Minimum 4 years of Management experience in similar or related field
Demonstrated knowledge interpreting and managing (work-in-progress, WIT) reports
Excellent PC skills, proficient in Microsoft applications including Microsoft Project
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards

Nice-to-Haves:

Bachelor's degree in Accounting, Finance, Business or related field is preferred
Experience in the AV industry is preferred
CTS General certification preferred
Ability to manage a 10 million dollar budget is a plus
Ability to read and interpret electronic schematics and architectural blueprints preferred
Experience operating in a complex matrix business environment is desirable

Items to Consider:

Work hours may vary based on client requirements and may include travel to various locations in support of the account

WHY YOU'LL LIKE WORKING HERE

Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

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