AV Event Technician: Elevate Guest Experience

Hargrove, Inc.; Santa Clara (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Hargrove, Inc. is seeking a full-time Ops - Technical Services Technician in Santa Clara, CA. The role covers setup and operation of basic audiovisual systems in hospitality settings, reporting to the Operations Manager or Director, Event Technology.

The position emphasizes on-site client interaction, efficient event execution, and adherence to company procedures. A high school diploma is required, with some training and certifications completed within 60 days.

Qualifications

• Prior customer service or hospitality experience preferred.
• Ability to operate and troubleshoot basic AV equipment.
• Strong communication with clients and internal teams.

Responsibilities

• Operate and set up basic audiovisual equipment for events.
• Provide exceptional customer service and maintain client relationships on site.
• Demonstrate basic troubleshooting of equipment and software issues.
• Complete systems entry and paperwork accurately, following procedures.

Skills

Customer service

Communication

Technical aptitude

Problem solving

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Equipment sheets

Job description

Hargrove, Inc. is seeking a full-time Ops - Technical Services Technician in Santa Clara, CA. The role covers setup and operation of basic audiovisual systems in hospitality settings, reporting to the Operations Manager or Director, Event Technology.

The position emphasizes on-site client interaction, efficient event execution, and adherence to company procedures. A high school diploma is required, with some training and certifications completed within 60 days.