Premium Event AV Technician — Hospitality Tech Pro

Encore Global; San Francisco (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Encore Global in San Francisco is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. You will report to an Operations Manager or Director, Event Technology.

This role requires a high school diploma, hospitality experience, and the ability to lift 50 lbs. On-site duties include guest meetings, equipment checks, and collaboration with clients and vendors to finalize invoices and ensure flawless events.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• External applicants must complete all training and certifications within 60 days of start date.
• Internal applicants must meet review training requirements via Encore’s Learning Training Program.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members who may operate Company vehicles.
• DOT requirements may apply if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic AV equipment to guarantee flawless events.
• Exceed client expectations and maintain positive client relationships.
• Meet with guests on site to ensure needs are met and equipment works properly.
• Troubleshoot equipment and software issues as needed.
• Interact with staff and vendors to coordinate equipment.
• Assist with invoice finalization and order entries in Navigator.

Skills

Hospitality

Ownership

Instills Trust

Safety Conscious

Action Oriented

Tech Savvy

Communicates Effectively

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global in San Francisco is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. You will report to an Operations Manager or Director, Event Technology.

This role requires a high school diploma, hospitality experience, and the ability to lift 50 lbs. On-site duties include guest meetings, equipment checks, and collaboration with clients and vendors to finalize invoices and ensure flawless events.