AV Event Technician — Hospitality-Driven Tech Support

Hargrove, Inc.; Phoenix (AZ); On-site; USD 20,000 - 25,000; Full time

Job summary

Hargrove, Inc. in Phoenix is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring complete customer satisfaction. This role reports to an Operations Manager and requires on-site presence to manage event tech needs.

The position emphasizes equipment setup/breakdown, on-site client interaction, and basic troubleshooting, with lifting up to 50 lbs and a valid driver's license. Full-time, on-site role based in Phoenix.

Qualifications

• High school diploma required; Associate's degree preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver's license is required for team members that may operate Company vehicles.
• Additional DOT requirements may need to be met if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment for events on site.
• Exceed client expectations and maintain positive relationships with clients.
• Troubleshoot equipment and software issues as needed.
• Complete system entries and paperwork accurately; coordinate with staff and vendors.

Skills

Customer service

Hospitality

Audio-visual experience

Physical ability

Education

High School Diploma

Associate's degree (preferred)

Tools

Navigator

Job description

Hargrove, Inc. in Phoenix is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring complete customer satisfaction. This role reports to an Operations Manager and requires on-site presence to manage event tech needs.

The position emphasizes equipment setup/breakdown, on-site client interaction, and basic troubleshooting, with lifting up to 50 lbs and a valid driver's license. Full-time, on-site role based in Phoenix.