Autonomous Mobility Operations Lead - Safety & Excellence

Transdev; Phoenix (AZ); On-site; USD 89,000 - 102,000; Full time

Job summary

Transdev in Phoenix seeks an experienced Operations Manager to act as the liaison between client teams and Transdev operations. You will coach drivers, manage shift performance, ensure process adherence, and drive continuous improvement initiatives across the site.

You will coordinate with the Senior Operations Manager and shift Supervisors, lead Lean/Kaizen projects, and oversee safety evaluations and performance-based pay programs. Travel and on-call requirements apply.

Qualifications

• Bachelor’s degree or 2+ years of operations experience leading teams.
• Preferred Education: Degree in Engineering, Operations, or a related field.

Responsibilities

• Supervise the daily activity of the Operations Supervisor (OS) to ensure efficient operation of the shift.
• Drive special projects and programs completion assigned by the Senior Operations Manager (SOM).
• May be assigned to attend meetings with the client to represent SOM or other functional managers.
• Communicate clearly with the different stakeholders, both Transdev management and the client accordingly.
• Support client’s operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders.

Skills

Map reading

Reports & scheduling

Supervision

Regulations interpretation

Communication

Analytical skills

Travel 60-70%

On-call

Flexible schedule

Education

Bachelor’s degree or 2+ years of operations experience leading teams

Job description

Transdev in Phoenix seeks an experienced Operations Manager to act as the liaison between client teams and Transdev operations. You will coach drivers, manage shift performance, ensure process adherence, and drive continuous improvement initiatives across the site.

You will coordinate with the Senior Operations Manager and shift Supervisors, lead Lean/Kaizen projects, and oversee safety evaluations and performance-based pay programs. Travel and on-call requirements apply.