Automotive Service Advisor & Team Lead

Brakes Plus; Prosper (TX); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

401K Retirement Plan

Paid Time Off

Paid Holidays

Disability Insurance

Descrizione del lavoro

Brakes Plus in Prosper, TX is seeking an Automotive Service Advisor to lead a high‑performing service team and deliver an industry‑leading customer experience. Reporting to the Store Manager, you will coach technicians, plan daily duties, and collaborate across sales and service to maximize opportunities and efficiency.

The ideal candidate has at least 2 years of experience as a Service Advisor/Writer, excellent communication, and a strong commitment to safety and teamwork.

Competenze

• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Outstanding leadership and store management skills.
• Excellent verbal and written communication.
• Ability to develop professional relationships with customers and team members.
• Solid knowledge of basic OSHA laws.
• Valid driver's license.

Mansioni

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate.
• Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments.
• Coaching service department teammates on all operational issues.
• Evaluating performance and productivity of all service department personnel.
• Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed.
• Ensuring store safety, including the use of and maintenance of safety equipment.
• Ensuring equipment/hardware layout and positioning within the service department.
• Supervising shop area, equipment and teammates for compliance with company safety procedure.
• Ensures that proper inspections are being conducted.

Conoscenze

Leadership

Team management

Communication

Customer relationships

Mentoring

Driver's license

Descrizione del lavoro

Brakes Plus in Prosper, TX is seeking an Automotive Service Advisor to lead a high‑performing service team and deliver an industry‑leading customer experience. Reporting to the Store Manager, you will coach technicians, plan daily duties, and collaborate across sales and service to maximize opportunities and efficiency.

The ideal candidate has at least 2 years of experience as a Service Advisor/Writer, excellent communication, and a strong commitment to safety and teamwork.