Automotive Service Lead & Team Coach

Brakes Plus; Saginaw (TX); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Short-term Disability

Long-term Disability

Paid Time Off

Paid Bereavement

Paid Holidays

Descrizione del lavoro

Brakes Plus is seeking an Automotive Service Advisor to lead the service department, work closely with the Store Manager, and drive an exceptional customer experience. You will build a motivated team, oversee technicians, and optimize store processes to deliver top-tier service.

The role requires strong leadership, organizational skills, and a proven track record in service advisory roles, with a focus on safety and team development.

Competenze

• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Excellent verbal and written communication.
• Ability to develop professional relationships with customers and team members.
• Outstanding leadership and store management skills.
• Solid knowledge of basic OSHA laws.
• Valid driver's license.

Mansioni

• Directly works with customers in areas of sales, service, customer opportunities, adjustments.
• Creates a highly motivated team environment/climate.
• Supervising technicians and service personnel, planning and scheduling their duties.
• Coaching service department teammates on all operational issues.
• Evaluating performance and productivity of all service department personnel.
• Managing parts inventory and outside purchases, as well as updating and restocking all in‑house parts when needed.
• Ensuring store safety, including the use of and maintenance of safety equipment.
• Ensuring equipment/hardware layout and positioning within the service department.
• Supervising shop area, equipment and teammates for compliance with company safety procedure.
• Ensures that proper inspections are being conducted.

Conoscenze

Leadership

Organization

Communication

Customer relationships

OSHA knowledge

Driver's license

Mentoring

Descrizione del lavoro

Brakes Plus is seeking an Automotive Service Advisor to lead the service department, work closely with the Store Manager, and drive an exceptional customer experience. You will build a motivated team, oversee technicians, and optimize store processes to deliver top-tier service.

The role requires strong leadership, organizational skills, and a proven track record in service advisory roles, with a focus on safety and team development.