Automotive Service Advisor: Lead the Service Team

Brakes Plus; Anthem (AZ); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan

Paid Time Off

Job summary

Brakes Plus is seeking an Automotive Service Advisor to lead the service department at a Brakes Plus store in the United States. The role focuses on developing a motivated team, working closely with the Service Team, and improving performance through hands-on leadership and efficient store processes to deliver an industry-leading customer experience.

The role requires outstanding leadership, ability to work in a fast-paced environment, excellent communication, and at least 2 years’ experience as

Qualifications

• Leadership and store management experience
• Ability to thrive in a fast-paced environment
• Highly organized and detail-oriented with mentoring ability
• Excellent verbal and written communication
• Ability to build professional relationships with customers and team
• Minimum of 2 years’ experience in a Service Advisor/Writer role
• Proven track record of exceeding business objectives
• Ability to work independently and in a team
• Solid knowledge of basic OSHA laws
• Valid driver’s license

Responsibilities

• Directly works with customers in sales, service and opportunities
• Create a motivated team environment
• Supervise technicians and service personnel; plan and schedule duties
• Coach service department teammates on operations
• Evaluate performance and productivity of service staff
• Manage parts inventory and restocking of in-house parts
• Ensure store safety and equipment layout
• Supervise shop area for compliance with safety procedures
• Ensure proper inspections are conducted

Skills

Leadership

Fast-paced work

Highly organized

Verbal and written communication

Customer relationship building

Two years in Service Advisor/Writer

OSHA knowledge

Valid driver's license

Tools

OSHA standards

Job description

Brakes Plus is seeking an Automotive Service Advisor to lead the service department at a Brakes Plus store in the United States. The role focuses on developing a motivated team, working closely with the Service Team, and improving performance through hands-on leadership and efficient store processes to deliver an industry-leading customer experience.

The role requires outstanding leadership, ability to work in a fast-paced environment, excellent communication, and at least 2 years’ experience as