Automotive Service Advisor — Lead & Coach Teams

Brakes Plus; Lantana (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Disability Insurance

Paid Time Off

Paid Holidays

Bereavement Leave

Job summary

Brakes Plus in Texas seeks an Automotive Service Advisor to lead the service team and deliver an industry-leading customer experience. You will collaborate with the Store Manager, guide technicians, and drive efficiencies across operations while upholding safety standards.

The role demands 2+ years in a Service Advisor/Writer capacity, strong communication, and a passion for mentorship in a fast-paced store environment.

Qualifications

• Proven leadership and store management skills.
• Ability to mentor teammates and improve efficiency.
• Experience in a Service Advisor/Writer role and OSHA basics.

Responsibilities

• Directly works with customers in sales, service and opportunities.
• Supervises technicians, plans schedules, assigns work and follows up.
• Coaches team on operations and performance.
• Manages parts inventory and external purchases.
• Ensures safety procedures and proper inspections.

Skills

Leadership

Team management

Communication

Customer relations

Organizational skills

Safety knowledge

Valid driver’s license

OSHA knowledge

Mentoring

Job description

Brakes Plus in Texas seeks an Automotive Service Advisor to lead the service team and deliver an industry-leading customer experience. You will collaborate with the Store Manager, guide technicians, and drive efficiencies across operations while upholding safety standards.

The role demands 2+ years in a Service Advisor/Writer capacity, strong communication, and a passion for mentorship in a fast-paced store environment.