Automotive Service Advisor: Paid Training & Growth

Group 1 Automotive, Inc.; Pensacola (FL); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Group 1 Ford of Pensacola is seeking a customer-focused Automotive Service Advisor to help customers with their vehicle service needs while delivering an exceptional dealership experience. You will schedule appointments, create transparent repair orders with accurate cost and time estimates, and communicate with technicians and parts staff to guarantee timely service.

A background as an automotive technician or mechanic and a high school diploma are preferred, along with a valid driver’s

Qualifications

• Experience as automotive technician or mechanic.
• High school diploma or equivalent.
• Valid driver's license with clean driving record.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Must pass background check, MVR, and drug screening.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team to guarantee timely service completion.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge to assist with service needs and warranty information.

Skills

Auto tech exp

Customer service

Professional appearance

Education

High school diploma or equivalent

Job description

Group 1 Ford of Pensacola is seeking a customer-focused Automotive Service Advisor to help customers with their vehicle service needs while delivering an exceptional dealership experience. You will schedule appointments, create transparent repair orders with accurate cost and time estimates, and communicate with technicians and parts staff to guarantee timely service.

A background as an automotive technician or mechanic and a high school diploma are preferred, along with a valid driver’s