Service Advisor: Auto Service with Paid Training

Step One Automotive Group Llc

Fort Walton Beach (FL)

On-site

USD 42,000 - 62,000

Full time

12 days ago
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Benefits offered by this job

Paid manufacture training
Medical Insurance
Dental Insurance
Vision Insurance
401(k) with company matching
Paid Time Off
Paid Holidays
Tuition assistance
Theme park discounts

Job summary

Step One Automotive Group Llc is seeking a Service Advisor in Fort Walton Beach, FL. You will greet customers on the drive, gather vehicle information, explain repairs, and prepare repair orders. You will communicate estimates, obtain approvals, and keep customers informed throughout the service process.

The role emphasizes accuracy, integrity, and excellent customer service, with opportunities for manufacturer training and career growth within the SOAG service team.

Qualifications

  • Excellent organizational skills and attention to detail.
  • Ability to solve practical problems and analyze customer needs.
  • Ability to prioritize tasks and maintain confidentiality.

Responsibilities

  • Greet customers on the drive and prepare repair orders.
  • Explain work performed and repair order charges to customers.
  • Obtain customer signatures for approved repairs and services.
  • Prepare descriptions for technicians to diagnose issues.
  • Maintain high customer satisfaction and handle complaints.
  • Update clients daily on vehicle progress and estimates.

Skills

Organizational skills
Attention to detail
Problem solving
Prioritization
Integrity
Confidentiality

Education

One year related experience

Job description

Step One Automotive Group Llc is seeking a Service Advisor in Fort Walton Beach, FL. You will greet customers on the drive, gather vehicle information, explain repairs, and prepare repair orders. You will communicate estimates, obtain approvals, and keep customers informed throughout the service process.

The role emphasizes accuracy, integrity, and excellent customer service, with opportunities for manufacturer training and career growth within the SOAG service team.

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