Service Advisor: Auto Service with Paid Training

Step One Automotive Group Llc; Fort Walton Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid manufacture training

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company matching

Paid Time Off

Paid Holidays

Tuition assistance

Theme park discounts

Job summary

Step One Automotive Group Llc is seeking a Service Advisor in Fort Walton Beach, FL. You will greet customers on the drive, gather vehicle information, explain repairs, and prepare repair orders. You will communicate estimates, obtain approvals, and keep customers informed throughout the service process.

The role emphasizes accuracy, integrity, and excellent customer service, with opportunities for manufacturer training and career growth within the SOAG service team.

Qualifications

• Excellent organizational skills and attention to detail.
• Ability to solve practical problems and analyze customer needs.
• Ability to prioritize tasks and maintain confidentiality.

Responsibilities

• Greet customers on the drive and prepare repair orders.
• Explain work performed and repair order charges to customers.
• Obtain customer signatures for approved repairs and services.
• Prepare descriptions for technicians to diagnose issues.
• Maintain high customer satisfaction and handle complaints.
• Update clients daily on vehicle progress and estimates.

Skills

Organizational skills

Attention to detail

Problem solving

Prioritization

Integrity

Confidentiality

Education

One year related experience

Job description

Step One Automotive Group Llc is seeking a Service Advisor in Fort Walton Beach, FL. You will greet customers on the drive, gather vehicle information, explain repairs, and prepare repair orders. You will communicate estimates, obtain approvals, and keep customers informed throughout the service process.

The role emphasizes accuracy, integrity, and excellent customer service, with opportunities for manufacturer training and career growth within the SOAG service team.