Automotive Service Advisor — Growth, Training & Benefits

Group 1 Automotive; Georgia; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional training and development

Job summary

Group 1 Automotive is seeking a high-performing Automotive Service Advisor to join our team. We’re looking for a motivated professional who takes pride in providing outstanding service and thrives in a performance-driven environment, with opportunities for career growth.

In addition to competitive pay, we offer benefits such as health/dental/vision insurance, 401(k) with match, paid time off, stock purchase plan, vehicle purchase program, and structured training leading to recognition within

Qualifications

• Minimum 1 year of Service Advisor experience.
• CDK, Xtime, and TSD experience preferred.
• Product knowledge.
• Attention to detail.
• Interpersonal communication skills.
• Basic computer skills.
• Strong desire to provide an exceptional client experience.
• High School Diploma or Equivalent.
• Must Have a Valid Driver’s License.

Responsibilities

• Greet customers in a timely, friendly manner and obtain pertinent vehicle information.
• Actively promote and build rapport with the customer.
• Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
• Generate and provide customer with a complete and accurate estimate of repair.
• Establish and communicate completion time of repair with customer and technician.
• Answer incoming service calls.
• Maintain and schedule service appointments.
• Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI.

Skills

Customer service

Interpersonal skills

Attention to detail

Communication

Basic computer skills

Driver's license

Education

High School Diploma or Equivalent

Tools

CDK

Xtime

TSD

Job description

Group 1 Automotive is seeking a high-performing Automotive Service Advisor to join our team. We’re looking for a motivated professional who takes pride in providing outstanding service and thrives in a performance-driven environment, with opportunities for career growth.

In addition to competitive pay, we offer benefits such as health/dental/vision insurance, 401(k) with match, paid time off, stock purchase plan, vehicle purchase program, and structured training leading to recognition within