Automotive Service Advisor – High Earning Potential

Group 1 Automotive; Riverdale Park (MD); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid Time Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Training and development

Job summary

Group 1 Automotive is seeking a motivated Automotive Service Advisor to join our team. You will manage customer interactions, schedule service visits, and coordinate with technicians to ensure timely vehicle service and transparent estimates.

The role emphasizes building lasting customer relationships, delivering exceptional service, and achieving performance goals in a fast-paced dealership environment. Training and career growth opportunities are provided within Group 1 Automotive.

Qualifications

• 2+ years of Automotive dealership Service Advisor experience.
• Must be available to work Saturdays.
• Positive & Friendly Attitude.
• Interpersonal Communication skills.
• Strong desire to provide an exceptional client experience.
• Ability to achieve targeted goals.
• High School Diploma or equivalent.
• Must have a Valid Driver’s License.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team to guarantee timely service completion.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge to assist with service needs and warranty information.

Skills

Service Advisor

Customer service

Interpersonal communication

Goal-oriented

Time management

Education

High School Diploma or equivalent

Job description

Group 1 Automotive is seeking a motivated Automotive Service Advisor to join our team. You will manage customer interactions, schedule service visits, and coordinate with technicians to ensure timely vehicle service and transparent estimates.

The role emphasizes building lasting customer relationships, delivering exceptional service, and achieving performance goals in a fast-paced dealership environment. Training and career growth opportunities are provided within Group 1 Automotive.