Automotive Service Advisor — Lead Team & Growth

Brakes Plus; Belton (TX); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life Insurance

401K Retirement Plan

Disability Insurance

Paid Time Off

Paid Bereavement

Paid Holidays

Descripción de la vacante

Brakes Plus is seeking an Automotive Service Advisor in the United States to lead a service team and deliver an outstanding customer experience. You will work with the Store Manager to set standards, supervise technicians, and coach staff to improve performance while ensuring safety and efficiency in the service department.

The role requires strong leadership, excellent communication, and the ability to thrive in a fast-paced environment.

Formación

• 2+ years of experience in a Service Advisor/Writer role.
• Strong leadership and store management abilities.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and mentor others.

Responsabilidades

• Directly works with customers in sales, service and opportunities.
• Create a highly motivated team environment and supervise technicians.
• Plan and schedule duties, assign work and follow up on completion.
• Coach service department teammates on all operational issues.
• Evaluate performance and productivity of service department personnel.
• Manage parts inventory and outside purchases; restock in-house parts.
• Ensure store safety and proper equipment layout in the service area.
• Supervise shop area, equipment, and teammates for safety compliance.
• Ensure proper inspections are conducted.

Conocimientos

Leadership

Customer service

Communication

Organization

Mentoring

Teamwork

OSHA knowledge

Driver's license

Descripción del empleo

Brakes Plus is seeking an Automotive Service Advisor in the United States to lead a service team and deliver an outstanding customer experience. You will work with the Store Manager to set standards, supervise technicians, and coach staff to improve performance while ensuring safety and efficiency in the service department.

The role requires strong leadership, excellent communication, and the ability to thrive in a fast-paced environment.