Automotive Service Advisor: Lead a High-Performance Team

Brakes Plus; Florence Hill (TX); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Life Insurance

401 (K) Retirement Plan

Employer Paid Short- and Long-Term Dis

Paid Time Off

Paid Holidays

Disability Insurance

Descrizione del lavoro

Brakes Plus is seeking an Automotive Service Advisor to lead the service department, drive excellent customer experiences, and coach a team in a fast-paced store environment. You will partner with the Store Manager to schedule technicians, manage parts, and ensure safety and quality standards across the service area.

The role emphasizes hands-on leadership, mentoring, and delivering measurable improvements in performance and customer satisfaction.

Competenze

• Outstanding leadership and store management skills.
• Ability to work in a fast-paced work environment.
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
• Excellent verbal and written communication.
• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives Ability to work efficiently both individually and as part of a team.
• Solid knowledge of basic OSHA laws.
• Valid driver's license.

Mansioni

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate
• Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
• Coaching service department teammates on all operational issues
• Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Evaluating performance and productivity of all service department personnel
• Managing parts inventory and outside purchases, as well as updating and restocking all in‑house parts when needed
• Ensuring store safety, including the use of and maintenance of safety equipment
• Ensuring equipment/hardware layout and positioning within the service department
• Supervising shop area, equipment and teammates for compliance with company safety procedure
• Ensures that proper inspections are being conducted

Conoscenze

Leadership

Communication

Mentoring

Customer relations

Organization

Teamwork

Fast-paced environment

OSHA knowledge

Driver's license

Descrizione del lavoro

Brakes Plus is seeking an Automotive Service Advisor to lead the service department, drive excellent customer experiences, and coach a team in a fast-paced store environment. You will partner with the Store Manager to schedule technicians, manage parts, and ensure safety and quality standards across the service area.

The role emphasizes hands-on leadership, mentoring, and delivering measurable improvements in performance and customer satisfaction.