Automotive Service Advisor - High Earning Potential

Priority Dispatch Corp.; Petaluma (CA); Hybrid; USD 39,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plan

Flexible Spending Plans

401-K employer contributions

Employee Discounts

Job summary

Hansel Toyota in Petaluma, CA seeks a full-time Service Advisor to guide customers through their service experience from start to finish. You’ll be the trusted link between customers and our technicians, helping guests understand their vehicle needs while delivering an informed, efficient service.

The role offers a base plus commission with a pay range of $38,500 to $160,000 per year. You’ll greet guests, write and manage repair orders, present maintenance recommendations clearly, and coordinate

Qualifications

• Dealership service writing experience is a huge plus.
• Professional appearance and strong customer presence.
• Excellent written and verbal communication skills.
• Ability to confidently recommend and sell service.
• Valid California driver's license with a clean driving record.
• Reliable, punctual, and customer-focused.
• Able to pass a drug test.
• Able to pass a criminal background screening.

Responsibilities

• Greet every guest with a smile and deliver a premium check-in experience.
• Write and manage repair orders with complete, accurate documentation.
• Present maintenance & repair recommendations clearly and ethically; gain approvals.
• Follow up on declined work to ensure safety and retention.
• Own the service lane flow: appointments, walk-ins, updates, and promise times.
• Coordinate with warranty providers and keep guests informed at every step.

Skills

Dealership service writing

Customer service

Communication

Sales ability

Driver's license

Job description

Hansel Toyota in Petaluma, CA seeks a full-time Service Advisor to guide customers through their service experience from start to finish. You’ll be the trusted link between customers and our technicians, helping guests understand their vehicle needs while delivering an informed, efficient service.

The role offers a base plus commission with a pay range of $38,500 to $160,000 per year. You’ll greet guests, write and manage repair orders, present maintenance recommendations clearly, and coordinate