Automotive Service Advisor: Customer Experience Lead

Gateway Toyota - NJ; Toms River (NJ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training resources

Job summary

Gateway Toyota, a Penske Automotive Group dealership, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating essential maintenance information and estimates to customers.

Expected pay is $75,000 - $110,000 annually. We offer a Fortune 500 company pedigree, comprehensive benefits including health care options

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Schedule appointments and review service history.
• Relay information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates to customers.
• Act as liaison between customer and service department.

Skills

Customer service mindset

Communication

Team player

Organizational skills

Work ethic

Job description

Gateway Toyota, a Penske Automotive Group dealership, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating essential maintenance information and estimates to customers.

Expected pay is $75,000 - $110,000 annually. We offer a Fortune 500 company pedigree, comprehensive benefits including health care options