Automotive Service Advisor: High Earnings, Flexible Schedule

Midlands Toyota; Columbia (SC); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

Paid PTO

Medical Insurance

401k with match

Employee discounts

Career development

Job summary

Midlands Toyota is actively seeking Service Advisors to join our award-winning, high-volume service team. This role emphasizes delivering outstanding customer experiences and guiding clients through the service process with clear communication.

Hudson Automotive Group supports growth with internal advancement opportunities, training, and a competitive compensation structure featuring $50k–$120k+ yearly potential for top performers.

Qualifications

• Proven experience delivering a strong customer experience.
• Excellent communication skills across customer interactions.
• High emotional intelligence and ability to guide customers through the service process.
• Strong scheduling and organizational skills to manage customer flow.
• Familiarity with CRM software and service scheduling tools.

Responsibilities

• Guide customers through the service process from check-in to delivery.
• Maintain exceptional customer experience and communication during service visits.
• Utilize CRM to document interactions and track follow-ups.
• Coordinate with technicians and parts as needed for efficient service.
• Promote additional services and manufacturer incentives when appropriate.

Skills

Customer experience

Communication skills

Emotional intelligence

Organizational skills

CRM software familiarity

Tools

CRM software

Service scheduling software

Job description

Midlands Toyota is actively seeking Service Advisors to join our award-winning, high-volume service team. This role emphasizes delivering outstanding customer experiences and guiding clients through the service process with clear communication.

Hudson Automotive Group supports growth with internal advancement opportunities, training, and a competitive compensation structure featuring $50k–$120k+ yearly potential for top performers.