Automotive Service Advisor — Growth Path & Training

Jiffy Lube; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, vision, dental

Bonus program

Employee discounts

Job summary

Jiffy Lube is seeking an Automotive Customer Service Advisor to guide customers through their visits and perform basic maintenance tasks as needed. The role emphasizes customer care, sales and hands‑on automotive work with clear growth paths.

No automotive experience is required as comprehensive training is provided; a valid U.S. driver’s license is preferred and sponsorship is not available. This is a full‑time, on‑site opportunity in Mesa, AZ with strong team support and benefits.

Qualifications

• Valid U.S. driver's license preferred.
• Authorization to work in the U.S. (no sponsorship available).
• Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs.
• Comfortable working in enclosed or semi‑outdoor environments.
• Excellent communication and customer service skills.
• Willingness to learn, train, and grow.

Responsibilities

• Greet customers, review their service needs, and escort them safely from their vehicles
• Clearly explain available services, promotions, and recommendations
• Provide unbiased, trustworthy recommendations based on technician findings and manufacturer guidelines
• Communicate service updates throughout the visit
• Perform basic preventive maintenance (oil changes, inspections, fluid top‑offs, wipers, basic component replacements)
• Review completed services with customers, ensure satisfaction, and encourage return visits
• Assist the team and perform other duties as assigned

Skills

Excellent communication

Customer service

Active listening

Sales

Team player

Safety procedures

Willingness to learn

Job description

Jiffy Lube is seeking an Automotive Customer Service Advisor to guide customers through their visits and perform basic maintenance tasks as needed. The role emphasizes customer care, sales and hands‑on automotive work with clear growth paths.

No automotive experience is required as comprehensive training is provided; a valid U.S. driver’s license is preferred and sponsorship is not available. This is a full‑time, on‑site opportunity in Mesa, AZ with strong team support and benefits.