Automotive CSR: Paid Training & Fast Growth Path

Jiffy Lube; Phoenix (AZ); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Pay increase within 60 days

Paid training

Career growth

Employee discounts

Bonus incentives

Cross-training

Safety-focused environment

Job summary

Jiffy Lube is seeking an Automotive Customer Service Advisor in Phoenix, AZ. You will guide customers through their visit, explain services and promotions, and provide trustworthy recommendations while performing basic maintenance tasks as needed.

No automotive experience is required; we provide training. A valid driver’s license is preferred. This is a full-time role with opportunities for training and growth in customer care and automotive services.

Qualifications

• Excellent communication and customer service skills.
• Strong listening and reasoning abilities.
• Confidence in overcoming objections.
• Positive, energetic attitude.

Responsibilities

• Greet customers, review their service needs, and escort them safely from their vehicles
• Clearly explain available services, promotions, and recommendations
• Provide unbiased, trustworthy recommendations based on technician findings and manufacturer guidelines
• Communicate service updates throughout the visit
• Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements)
• Review completed services with customers, ensure satisfaction, and encourage return visits
• Assist the team and perform other duties as assigned

Skills

Customer service

Communication

Sales

Teamwork

Job description

Jiffy Lube is seeking an Automotive Customer Service Advisor in Phoenix, AZ. You will guide customers through their visit, explain services and promotions, and provide trustworthy recommendations while performing basic maintenance tasks as needed.

No automotive experience is required; we provide training. A valid driver’s license is preferred. This is a full-time role with opportunities for training and growth in customer care and automotive services.