Automotive Customer Service Advisor: Rapid Growth & Training

Jiffy Lube; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Life & AD&D coverage

Bonus program

Employee discounts

Paid training

Career growth opportunities

Team environment

Job summary

Jiffy Lube in Mesa, AZ is seeking a Customer Service Advisor to guide customers through their visit and assist with basic maintenance, with on-the-job training provided.

You will deliver friendly, high-energy service, clearly explain options, and work as part of a fast-paced team to ensure a positive customer experience and long-term trust.

Join a role that blends customer care with automotive basics, offering growth opportunities and a solid benefits package.

Qualifications

• Outstanding communication and customer service skills.
• Willingness to learn and grow in a fast-paced auto-care environment.
• Ability to explain services and promotions clearly to customers.

Responsibilities

• Greet customers and review service needs, guiding them from start to finish.
• Explain services, promotions, and recommendations with clarity.
• Provide unbiased recommendations based on technician findings.
• Communicate service updates throughout the visit.
• Perform basic preventive maintenance tasks as trained.
• Review completed services with customers and encourage repeat visits.
• Assist the team with additional duties as needed.

Skills

Excellent communication

Customer service

Active listening

Objection handling

Energetic attitude

Teamwork

Safety minded

Job description

Jiffy Lube in Mesa, AZ is seeking a Customer Service Advisor to guide customers through their visit and assist with basic maintenance, with on-the-job training provided.

You will deliver friendly, high-energy service, clearly explain options, and work as part of a fast-paced team to ensure a positive customer experience and long-term trust.

Join a role that blends customer care with automotive basics, offering growth opportunities and a solid benefits package.