Automotive Service Advisor — Growth, Benefits & Impact

Victory Nissan West; Dickson (TN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Advancement Opportunities

401(k) with Company Match

Job summary

Victory Automotive Group is seeking an Automotive Service Advisor to act as the central liaison between customers and technicians, scheduling service, explaining repairs, and setting expectations for timelines and costs. The ideal candidate will have a high school diploma or GED, dealership experience, and a strong customer-service mindset.

The role offers a professional workplace with benefits and opportunities for advancement, in a fast-paced automotive environment. Equal opportunity employer.

Qualifications

• High school diploma or GED required.
• One year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver's license with a clean driving record.
• Excellent communication and professional appearance.
• Safety and customer-service oriented; basic computer skills.

Responsibilities

• Schedule service for customers in person or by phone.
• Follow up on repair status and obtain authorization for revised estimates.
• Make repair recommendations and manage delivery of repairs.
• Ensure completed repairs pass quality control and road tests.
• Stay current on vehicle operation, warranties, and TSBs.

Skills

Outstanding communication skills

Basic computer and internet skills

Professional appearance and work ethic

Ability to read and comprehend инструк

Education

High school diploma or GED

Post-secondary automotive training or experience

Job description

Victory Automotive Group is seeking an Automotive Service Advisor to act as the central liaison between customers and technicians, scheduling service, explaining repairs, and setting expectations for timelines and costs. The ideal candidate will have a high school diploma or GED, dealership experience, and a strong customer-service mindset.

The role offers a professional workplace with benefits and opportunities for advancement, in a fast-paced automotive environment. Equal opportunity employer.