Automotive Service Advisor — Customer Liaison & Growth

Oceanhondabrockton; Marshall Corner (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

401(k) Matching

Direct Deposit

Professional Workplace

Drug Free Workplace

Job summary

Victory Automotive Group seeks an Automotive Service Advisor to act as the central contact between customers and technicians, ensuring clear communication and accurate service recommendations. The ideal candidate has a high school diploma or GED, may have dealer-level experience, and thrives in a fast-paced team environment, delivering world-class customer service and coordinated repairs.

We offer competitive pay and benefits, including medical benefits, paid vacation, holidays, and

Qualifications

• High school diploma or GED; dealer-level automotive knowledge a plus.
• Strong communication and customer service skills; able to work in fast-paced environment.
• Professional appearance and dependable work ethic; safety-conscious.

Responsibilities

• Serve as the primary contact for customers and technicians to coordinate service/repair work.
• Schedule service appointments and manage repair timelines; obtain customer authorization when estimates change.
• Communicate repair recommendations and ensure repairs meet quality standards.

Skills

Customer service

Communication skills

Professional appearance

Education

High school diploma or GED

Job description

Victory Automotive Group seeks an Automotive Service Advisor to act as the central contact between customers and technicians, ensuring clear communication and accurate service recommendations. The ideal candidate has a high school diploma or GED, may have dealer-level experience, and thrives in a fast-paced team environment, delivering world-class customer service and coordinated repairs.

We offer competitive pay and benefits, including medical benefits, paid vacation, holidays, and