Automotive Service Advisor - Growth, Benefits and Impact

Flushing Bank; Grapevine (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Insurance: medical, vision, dental

401k with company match

Employee discounts on parts and repair

Scholarship awards

Volunteer hours

Employee referral program

Job summary

Asbury Automotive Group is seeking a Service Advisor to greet customers, gather vehicle information, and build rapport while guiding them through the repair process. You will promote services, provide accurate estimates, and coordinate with technicians to ensure timely completion.

The role emphasizes strong customer service, clear communication, and efficient appointment scheduling in a fast-paced automotive environment.

Qualifications

• Customer service experience relevant to service/advisor roles.
• Strong communication and interpersonal skills.
• Ability to manage calls, scheduling, and basic admin tasks.

Responsibilities

• Greet customers and gather vehicle information.
• Promote services and build rapport with customers.
• Provide accurate repair estimates and schedules.
• Schedule service appointments and handle follow-ups for CSI.

Skills

Customer service

Phone & computer skills

Communication

Job description

Asbury Automotive Group is seeking a Service Advisor to greet customers, gather vehicle information, and build rapport while guiding them through the repair process. You will promote services, provide accurate estimates, and coordinate with technicians to ensure timely completion.

The role emphasizes strong customer service, clear communication, and efficient appointment scheduling in a fast-paced automotive environment.