Automotive Service Advisor: Elevate Service & Customer Experience

Sheehy Subaru; United States; On-site; USD 50,000 - 200,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Maternity & Paternity after one y

Paid Training

Career Advancement

401(K) and profit sharing

Job summary

Sheehy Auto Stores is seeking a Service Advisor to greet customers, assess repair needs, and act as a liaison between customers and service technicians. You will provide accurate estimates and maintain CSI scores while delivering exceptional customer service.

The role emphasizes clear communication, organization, and ability to work in a fast-paced dealership setting with opportunities for career advancement.

Qualifications

• Previous experience as a Service Advisor is preferred.
• Must have strong customer communication skills both in-person and on the phone.
• Strong organizational skills and ability to work in a fast-paced environment.

Responsibilities

• Greet service department customers promptly and courteously.
• Listen to customer needs and articulate repair requirements to technicians.
• Present recommended services with low-pressure, high-integrity approach.

Skills

Customer service

Communication

Organization

Multi-tasking

Tools

Reynolds & Reynolds

Job description

Sheehy Auto Stores is seeking a Service Advisor to greet customers, assess repair needs, and act as a liaison between customers and service technicians. You will provide accurate estimates and maintain CSI scores while delivering exceptional customer service.

The role emphasizes clear communication, organization, and ability to work in a fast-paced dealership setting with opportunities for career advancement.