Automotive Service Advisor — Growth, Training & Benefits

Sheehy Auto Stores; Ashland (VA); On-site; USD 50,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid maternity & paternity after 1y

Paid training

Career advancement

401(k) and profit sharing

Compensation based on experience and 0

Job summary

Sheehy Auto Stores is seeking Service Advisors to join our team. Put your knack for pleasing people to work by greeting customers, scheduling appointments, and serving as a liaison between customers and service technicians.

We offer a comprehensive benefits package including health, vision and dental insurance, paid training, career advancement, a 401(k) with profit sharing, and compensation based on experience and performance ranging from $50K to $200K.

Qualifications

• Previous experience as a Service Advisor is preferred.
• Strong customer communication skills both in-person and on the phone.
• Authorized to work in the USA and pass pre-employment checks.

Responsibilities

• Greet service department customers promptly and courteously.
• Listen to each customer and articulate repair needs to techs.
• Provide accurate estimates of repair/maintenance costs.
• Follow up on each repair and keep customers informed of progress.
• Sell and manage extended warranties.

Skills

Customer service

Communication

DMS proficiency

Tools

Reynolds & Reynolds

Job description

Sheehy Auto Stores is seeking Service Advisors to join our team. Put your knack for pleasing people to work by greeting customers, scheduling appointments, and serving as a liaison between customers and service technicians.

We offer a comprehensive benefits package including health, vision and dental insurance, paid training, career advancement, a 401(k) with profit sharing, and compensation based on experience and performance ranging from $50K to $200K.