Auto Service Advisor - Paid Training & Career Growth

Sheehy-Toyota-of-Laure; Laurel (MD); On-site; USD 50,000 - 200,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Maternity & Paternity

Paid Training

Career Advancement

401(K) and profit sharing

Salary: $50K up to $200K

Job summary

Sheehy Auto Stores seeks a Service Advisor to welcome customers, schedule appointments, and liaison between customers and service techs. The role emphasizes delivering high-quality customer service and clear communication.

Candidates should have experience as a Service Advisor or strong DMS proficiency (Reynolds & Reynolds preferred) and the ability to thrive in a fast-paced automotive service environment, with opportunities for advancement and competitive compensation.

Qualifications

• Experience as a Service Advisor preferred.
• DMS proficiency (Reynolds & Reynolds or similar) preferred.
• Strong customer communication skills (in-person and on the phone).
• Strong organizational skills and ability to work in a fast-paced environment.

Responsibilities

• Greet service department customers promptly and courteously.
• Articulate repair needs to technicians.
• Present recommended services with clarity and integrity.
• Provide accurate cost estimates for repair/maintenance.

Skills

Customer service

DMS proficiency

Communication

Organization

Fast-paced work

Driver's license

Tools

Reynolds & Reynolds

Job description

Sheehy Auto Stores seeks a Service Advisor to welcome customers, schedule appointments, and liaison between customers and service techs. The role emphasizes delivering high-quality customer service and clear communication.

Candidates should have experience as a Service Advisor or strong DMS proficiency (Reynolds & Reynolds preferred) and the ability to thrive in a fast-paced automotive service environment, with opportunities for advancement and competitive compensation.