Automotive Service Advisor - Elevate Experience & Sales

Asbury Automotive Group; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock awards

Medical, vision, dental insurance

401k with company match

Parental leave

Health savings account

Flexible spending accounts

Life insurance

Employee discounts

Tuition assistance

Volunteer hours

Job summary

Asbury Automotive Group is seeking a Service Advisor in Fort Worth, TX to greet customers, collect vehicle information, and promote maintenance services. The role includes presenting estimates, scheduling repairs, and maintaining CSI while following warranty guidelines.

You will handle inquiries, manage appointments, and contribute to a positive guest experience in a fast-paced dealership environment. The position requires excellent customer service, phone and computer skills, and may prefer

Qualifications

• Must be eighteen years or older, with a valid driver's license.
• Excellent customer service, phone and computer skills.
• Previous automotive Service Advisor experience preferred.

Responsibilities

• Greet customers, obtain vehicle information, and promote services.
• Provide accurate repair estimates and schedule maintenance.
• Maintain CSI and follow warranty guidelines.
• Answer calls and manage service appointments.
• Follow safety and company policies.

Skills

Customer service

Communication skills

Phone proficiency

Computer skills

Service advisor experience

Job description

Asbury Automotive Group is seeking a Service Advisor in Fort Worth, TX to greet customers, collect vehicle information, and promote maintenance services. The role includes presenting estimates, scheduling repairs, and maintaining CSI while following warranty guidelines.

You will handle inquiries, manage appointments, and contribute to a positive guest experience in a fast-paced dealership environment. The position requires excellent customer service, phone and computer skills, and may prefer