Auto Service Advisor - Elevate Customer Experience

Group 1 Automotive; Town of Texas (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay Plan

Medical, Dental, and Vision Insurance

401(k) with Company Match

Employee Vehicle Purchase Program

Employee Stock Purchase Plan

Paid Time Off

Job summary

Group 1 Automotive in Town of Texas seeks motivated Automotive Service Advisors to enhance customer experiences. As the main contact in the service department, you will greet and guide customers, recommend vehicle maintenance, and maintain relationships. Candidates should possess previous automotive service experience and exemplary customer service skills.

The role offers a fast-paced environment where strong multitasking abilities and a positive attitude are essential. Join our team and help customers maintain their vehicles with confidence.

Qualifications

• Previous Automotive Service Advisor experience required.
• Strong sales aptitude with the ability to recommend maintenance and repairs needed.
• Excellent customer service, communication, and relationship-building skills.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle service needs.
• Recommend maintenance and repair services based on manufacturer guidelines.

Skills

Customer service

Communication

Sales aptitude

Multitasking

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Group 1 Automotive in Town of Texas seeks motivated Automotive Service Advisors to enhance customer experiences. As the main contact in the service department, you will greet and guide customers, recommend vehicle maintenance, and maintain relationships. Candidates should possess previous automotive service experience and exemplary customer service skills.

The role offers a fast-paced environment where strong multitasking abilities and a positive attitude are essential. Join our team and help customers maintain their vehicles with confidence.