Automotive Service Advisor | Customer-Focused & Growth

Rafferty-Subaru; Newtown Township (Delaware County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Rafferty Subaru in Newtown Township, PA is seeking a Service Advisor to join our family-owned dealership team. You will be the first point of contact for customers, interpreting service needs and guiding them through repairs with clear communication.

You’ll provide accurate estimates, coordinate with technicians, and ensure a smooth, positive experience that earns repeat visits. A passion for customer service and problem-solving helps you thrive here.

Qualifications

• Experience in service advisory or automotive industry is a plus.
• Strong interpersonal and problem-solving abilities.
• Reliability and punctuality are essential.

Responsibilities

• Greet customers and assess service needs.
• Provide clear repair estimates and timelines.
• Communicate progress between customers and service team.
• Resolve concerns professionally to ensure satisfaction.

Skills

Customer service

Communication

Organization

Multitasking

Valid driver's license

Job description

Rafferty Subaru in Newtown Township, PA is seeking a Service Advisor to join our family-owned dealership team. You will be the first point of contact for customers, interpreting service needs and guiding them through repairs with clear communication.

You’ll provide accurate estimates, coordinate with technicians, and ensure a smooth, positive experience that earns repeat visits. A passion for customer service and problem-solving helps you thrive here.