Automotive Service Advisor | Customer Focus & Growth

Asbury Automotive Group; Roswell (GA); In loco; USD 39.000 - 59.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Descrizione del lavoro

Asbury Automotive Group is seeking a professional Service Advisor in Roswell, GA to be the face of the service department. You will greet customers, collect vehicle information, present maintenance options, and provide accurate repair estimates while maintaining CSI.

You should communicate clearly, build rapport with customers, schedule appointments, and coordinate with technicians to complete service in a timely manner. Prior service advisor experience is preferred.

Competenze

• Must have great customer service, phone and computer skills.

Mansioni

• Greet customers in a timely, friendly manner and obtain vehicle information.
• Advise customers on the care and value of maintaining their vehicles.
• Generate and provide customers with complete and accurate repair estimates.
• Establish and communicate repair completion times with customers and technicians.
• Schedule service appointments and manage follow-up to drive return visits.

Conoscenze

Customer service

Phone skills

Computer skills

Automotive service advisor experience

Descrizione del lavoro

Asbury Automotive Group is seeking a professional Service Advisor in Roswell, GA to be the face of the service department. You will greet customers, collect vehicle information, present maintenance options, and provide accurate repair estimates while maintaining CSI.

You should communicate clearly, build rapport with customers, schedule appointments, and coordinate with technicians to complete service in a timely manner. Prior service advisor experience is preferred.