Automotive Service Advisor - Customer Experience & Growth

Group 1 Automotive, Inc.; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Great Benefits

Health Insurance

401(k) Match

Paid Time Off

Job summary

Group 1 South Pointe Chevrolet in Tulsa, OK is expanding and hiring an Automotive Service Advisor to join our brand-new service center. You will represent the brand in a modern, high-performing environment focused on delivering an exceptional customer experience.

We seek someone passionate about customer service who enjoys building relationships and thrives in a fast-paced setting. Automotive experience is a plus, but the Service Manager can train the right candidate with the right attitude and

Qualifications

• Customer-facing role experience is preferred.
• Ability to promote services and build rapport with customers.
• Strong communication and listening skills required.

Responsibilities

• Greet customers and collect vehicle information.
• Advise customers on maintenance and repairs.
• Provide accurate repair estimates and timelines.
• Schedule service appointments and follow up with customers.

Skills

Customer service

Sales skills

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

CRM software

Job description

Group 1 South Pointe Chevrolet in Tulsa, OK is expanding and hiring an Automotive Service Advisor to join our brand-new service center. You will represent the brand in a modern, high-performing environment focused on delivering an exceptional customer experience.

We seek someone passionate about customer service who enjoys building relationships and thrives in a fast-paced setting. Automotive experience is a plus, but the Service Manager can train the right candidate with the right attitude and