Automotive Service Advisor — Growth, Training & Benefits

Group1 Automotive, Inc.; Tulsa (OK); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health, Dental & Vision

Life & Disability Insurance

401(k) with Company Match

Paid Time off

Employee Vehicle Purchase Program

Employee Stock Purchase Plan

Job summary

Group 1 South Pointe Chevrolet is seeking an Automotive Service Advisor to join our team at a modern service center. The role focuses on delivering an exceptional customer experience and building lasting relationships with clients.

The ideal candidate has customer-facing sales experience, an eye for CSI and service quality, and the attitude to grow into leadership within the organization. Automotive background is a plus, but not required if the right candidate trains well.

Qualifications

• Proven customer-facing sales experience; automotive background is a plus.
• Ambition to grow into a leadership or management position within the organization.
• Familiarity with CSI scores/customer surveys.
• Valid driver license with good driving record and ability to pass background checks, MVR, and drug screening.

Responsibilities

• Greet customers and obtain vehicle information; build rapport.
• Advise customers on vehicle care and manufacturer specifications.
• Generate and provide accurate repair estimates; communicate completion times.
• Maintain and schedule service appointments and follow-up to boost CSI.
• Follow warranty guidelines and protect customer and vehicle information.

Skills

Customer service

Sales experience

Teamwork

Leadership potential

Job description

Group 1 South Pointe Chevrolet is seeking an Automotive Service Advisor to join our team at a modern service center. The role focuses on delivering an exceptional customer experience and building lasting relationships with clients.

The ideal candidate has customer-facing sales experience, an eye for CSI and service quality, and the attitude to grow into leadership within the organization. Automotive background is a plus, but not required if the right candidate trains well.