Automotive Service Advisor — Elevate Customer Experience

GRUBBS Family of Dealerships; Tulsa (OK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Weekly Pay

Paid Time Off (PTO)

Medical Insurance

Dental Insurance

Vision Insurance

Life/AD&D Insurance

Short-term Disability Insurance

Long-term Disability Insurance

401(k) with Company Match

Pet Insurance

Job summary

A family-driven automotive dealership in Tulsa is seeking an Automotive Service Advisor. The ideal candidate will have proven experience in customer service and strong communication skills. This role involves greeting customers, preparing cost estimates, and coordinating service appointments. The dealership offers competitive pay, paid time off, and various insurance benefits. Suitable for those looking to build a rewarding career in the automotive industry.

Qualifications

• Proven experience as an Automotive Service Advisor or similar role.
• Strong customer service and communication skills are essential.
• Excellent organizational and multitasking abilities required.
• Proficiency in automotive systems and diagnostics needed.
• Knowledge of vehicle maintenance and repair processes necessary.

Responsibilities

• Greet customers and conduct initial inspections of vehicles.
• Schedule service appointments and coordinate with technicians.
• Prepare accurate cost estimates for labor and parts.
• Create and maintain detailed service records and documentation.
• Educate customers on maintenance and care requirements.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Automotive systems knowledge

Diagnostics proficiency

Tools

Automotive service software

Job description

A family-driven automotive dealership in Tulsa is seeking an Automotive Service Advisor. The ideal candidate will have proven experience in customer service and strong communication skills. This role involves greeting customers, preparing cost estimates, and coordinating service appointments. The dealership offers competitive pay, paid time off, and various insurance benefits. Suitable for those looking to build a rewarding career in the automotive industry.