Automotive Service Advisor: Customer-Driven & Flexible

Hubler Automotive Group; New Castle (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

70% Company Paid Health Insurance

401K w/ Company Match

Vision

Dental

Disability

Paid Vacation

Life Insurance

Opportunities for Advancement

Flexible in Scheduling

Job summary

Russ Hubler Chrysler Dodge Jeep Ram in New Castle, IN is seeking a Service Advisor to join our growing team. The right candidate has a strong background in customer service and a passion for helping customers understand vehicle repairs.

The role focuses on greeting customers, obtaining vehicle information, explaining repair needs, and creating accurate estimates. It offers a path for advancement within our growing dealership group.

Qualifications

• Experience delivering exceptional customer service in a retail or automotive setting.
• Proven track record as a service advisor or related role.
• Energetic, positive demeanor with strong communication skills.
• Desire for a long-term career with a growing organization.
• Personal and professional integrity in customer interactions.
• Proficiency with computer systems and willingness to learn.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer service excellence

Service advisor experience

Energetic personality

Long-term career mindset

Integrity

Computer skills

Job description

Russ Hubler Chrysler Dodge Jeep Ram in New Castle, IN is seeking a Service Advisor to join our growing team. The right candidate has a strong background in customer service and a passion for helping customers understand vehicle repairs.

The role focuses on greeting customers, obtaining vehicle information, explaining repair needs, and creating accurate estimates. It offers a path for advancement within our growing dealership group.